Are you passionate about safeguarding businesses from fraud and ensuring operational excellence? Citigroup is seeking talented individuals to join their dynamic team as a Fraud Ops Analyst – C09 in Pune, India. This entry-level position offers an exciting opportunity to make a meaningful impact by managing fraud risks and protecting one of the world’s leading financial institutions.
About the Role
As a Fraud Ops Analyst, you’ll be at the forefront of minimizing fraud incidents and reducing losses while ensuring compliance with Citigroup’s robust fraud risk policies. This hybrid role requires a blend of analytical skills, industry knowledge, and ethical decision-making to deliver quality results in a fast-paced environment.
Key Responsibilities
- Fraud Analysis: Perform short- and long-term forecasting and standardized fraud analysis to mitigate risks.
- Decision-Making: Apply sound judgment based on practice and precedence while adhering to risk/reward balance methodology.
- Industry Knowledge: Develop and maintain a strong understanding of business standards and practices.
- Data Integrity: Identify inconsistencies in data and exchange concise, logical information to improve decision-making.
- Operational Impact: Directly influence business outcomes through high-quality service and task execution.
- Risk Management: Assess risks with every business decision, ensuring compliance with applicable laws and Citigroup policies.
Qualifications and Skills
To excel in this role, candidates should meet the following criteria:
- Experience:
- Relevant experience in investigation and fraud claims processes.
- Expertise in trend analysis and early fraud detection.
- Familiarity with banking transactional processing platforms.
- Technical Skills: Proficiency in Microsoft Office and Access for data analysis and reporting.
- Communication: Clear and concise verbal and written communication skills.
- Ethics: Ability to remain unbiased and uphold ethical standards in a diverse working environment.
Educational Background
Bachelor’s degree or equivalent experience is required.
Why Choose Citigroup?
At Citigroup, you’re not just an employee—you’re part of a global team dedicated to driving innovation, fostering diversity, and delivering exceptional services. Here’s what makes this opportunity special:
- Hybrid Work Model: Enjoy the flexibility of balancing in-office collaboration with remote work.
- Impactful Work: Contribute directly to safeguarding the reputation and assets of Citigroup and its clients.
- Career Development: Gain hands-on experience in fraud detection, risk management, and operational excellence.
Important Links
If you’re passionate about fraud prevention, data analysis, and delivering exceptional service, the Fraud Ops Analyst – Pune role might be the perfect fit for you. Take the next step in your career and apply now to join a team where your contributions will truly matter.
